Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern GoldMark’s relationship with you in relation to this website.

The term "GoldMark" or "us" or "we" refers to the owner of the website whose registered office is [address]. The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

4. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

5. All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

6. Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

7. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

8. You may not create a link to this website from another website or document without GoldMark’s prior written consent.

9. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Delivery Policy

We take every care to ensure your purchase Is delivered on time, and in a safe and secure manner. Your items are sent by fully insured 24h next day delivery through royal mail. Goods are dispatched within 2-8 working days depending if the item purchased is in stock. In the unlikely event that your parcel does not arrive, we will send a new and identical product to you within 7 working days.

Returns Policy

Goods purchased with a value of £500 and under are eligible to be exchanged free of charge . Goods purchased with a value of over £500 are subject to a £50 re-stocking charge if not completely satisfied. Purchases are deemed final after 7 working days of receipt.

Cancellation Policy

Cancellation of an order must be within 2 hours of the order being made. Failure to do so may result in a purchase being subject to a re-stocking charge.